At our site we have a Nortel CS1000 handling all our telephony. We were looking into a solution for calculating call costs for billing purposes.
3rd Party solutions are expensive.
So I decided to look at an in-house solution.
The first issue was how to capture the data.
We have a dedicated PC which runs our TM software (and also does our FreeWMI – see previous blogs!).
Connecting this pc’s serial port to the 25 pin connector at the back of the CS1k (Com RS232 port) labelled port 2 should capture CDR data.
This will pump out raw CDR data at 9600 7/N/1 (Note the 7 Data Bits!)
To capture this data on the PC I used PuTTY (Serial Port Version).
Available here http://www.putty.org/